FAQ
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Is payment information secure?
Our website uses encrypted payment gateways to fully protect personal information and order privacy, ensuring transaction security.
Does hair loss on silicone dolls count as a quality issue?
No, it is not a quality issue. Slight natural shedding is an inherent physical property of silicone material and is a normal phenomenon in the industry. It does not affect the appearance or normal use.
How should the product be maintained and cleaned daily?
Gently clean with clean water and let it air dry in the shade. Avoid direct sunlight and sharp objects. This will effectively extend the product’s lifespan. We can also provide cleaning instruction videos.
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